Welcome to Novo Nordisk in the United States

Privacy Statement & Terms and Conditions

Privacy Statement

We are Novo Nordisk, Inc. Along with our affiliates and business partners, we (“Novo Nordisk”) provide this website.

Your privacy is important to us. In the Privacy Statement below, we explain what personal information we collect, and how we protect it.

This page also provides a Terms of Use Agreement ("Agreement"). The Agreement explains your rights and obligations in using this website.

Please read both the Privacy Statement and Terms of Use Agreement carefully. By using this website, you are telling us you read and understand everything in this document.


What is this Privacy Statement about?
This Privacy Policy explains Novo Nordisk’s policies with respect to all personal information users share with Novo Nordisk through this website.

This Privacy Statement does not cover information that you or your doctor may share with Novo Nordisk via mail, fax, or direct e-mail.

Some areas of the Novo Nordisk website may have additional information regarding privacy practices specific to a product or service. Please review all such information closely.

Back to top

What do you mean by "personal information"?
By "personal information," we mean information that includes either your full name or information sufficient to contact you directly, e.g., your full mailing address, phone number, or personal e-mail address.

Back to top

For what reasons might I share personal information with Novo Nordisk?
Users of this website may share personal information to receive information, updates, or special offers from Novo Nordisk and its trusted business partners. Some areas of this website offer interactive content, including patient education and support. Users of this website may provide personal information to Novo Nordisk to take advantage of these features.

Back to top

How will Novo Nordisk use the personal information I choose to share?
We use personal information you provide to respond to requests that you make of us. We may also refer to your information to better understand your needs, to improve our websites, products and services, or to better communicate with you. We may also use the information to contact you, including providing you with information, updates, or special offers from Novo Nordisk and its trusted business partners.

Back to top

With whom may Novo Nordisk share my personal information?
Novo Nordisk may share personal information submitted to third parties for the purposes described above. While we may share your information with trusted business partners for these purposes, under no circumstances will we sell, rent, or lease your personal information to others.

In addition, Novo Nordisk reserves the right to share personal information submitted with third parties:

  • to run this site (for example, information you submit may be processed through our web hosting company);
  • to obtain legal advice;
  • as required by law (for example, to answer a subpoena);
  • to prevent fraud or physical harm;
  • or in connection with a merger or acquisition.

While Novo Nordisk takes precautions to safeguard personal information provided, we cannot assure you unauthorized disclosures will never take place. Novo Nordisk will respond appropriately to any instance in which personal information is stolen, lost, or otherwise accessed by a person without authorization

Back to top

How do I change personal information submitted, or ask you to delete it?
You can change the personal information submitted to Novo Nordisk via this website at any time. We encourage you to update your contact information if and when it changes, so that we can maintain contact with you. You can also tell us to delete personal information submitted. To do so, or to ask any other questions or make requests, contact us.

Back to top

How will you let me know if this Privacy Statement ever changes?
If this Privacy Statement changes, we will post a new version on this site. Please check this Privacy Statement on a regular basis.

Back to top

When did this Privacy Statement become effective?
This Privacy Statement is effective as of February 2012.

Back to top

Terms and Conditions

This Agreement explains your rights and obligations in using this website. Please read this Agreement carefully. As a user of this website, you understand and agree that:

INTERACTIVE CONTENT By choosing to use the Novo Nordisk website, you have requested that Novo Nordisk send information to your computer or mobile device. You authorize Novo Nordisk to transmit such information, in a format and with features Novo Nordisk deems appropriate. Information transmitted by Novo Nordisk may include files which will be stored on your computer or mobile device, including text files such as cookies.

ANALYTIC You understand and agree that Novo Nordisk may collect information about how you use the website. This includes, for example, what pages on our website you visit and how you interact with them. We also track data about our websites, such as the total number of visits to our websites, the number of visitors to each page of our websites, and the domain names of our visitors' Internet service providers.

SUBJECT TO CHANGE You agree that Novo Nordisk may change or discontinue the website in its sole discretion and with no prior notice to you.

SOLE CONSIDERATION You agree that Novo Nordisk’s sole offer to you is to provide this website as-is, or as modified by Novo Nordisk in its sole discretion.

PRIVACY STATEMENT By agreeing to these Terms of Use, you also accept Novo Nordisk’s Privacy Statement. You agree that the terms of the Privacy Statement are incorporated into these Terms of Use as though set forth in full herein.

NOT PROFESSIONAL ADVICE You agree and understand Novo Nordisk does not use this website to provide medical advice, financial advice, or legal advice. You will not rely on any statements made on this website as though it were professional advice.

DISPUTE RESOLUTION - VENUE You agree to be subject to the jurisdiction of the State of New York. You agree that any dispute between you and us will be resolved in New York to the exclusion of any other potential venue, except if you are a resident of the United States, you may venue your dispute in the State in which you currently reside.

DISPUTE RESOLUTION – ARBITRATION, NO CLASS ACTIONS You agree that you will only sue us as an individual. You agree that you will not file a class action, or participate in a class action. You and we agree that any dispute between us can only be brought in binding individual (non-class) arbitration to be administered by the American Arbitration Association (“AAA”). If, for any reason, AAA is not available, you or we may file our case with any national arbitration company.

LIMITATION OF LIABILITY You agree that unless we do something that is grossly negligent or an act of willful misconduct, we will not be liable to you or to any third party. This site is provided under the condition that Novo Nordisk cannot be held liable for damages of any kind (direct, indirect, incidental, special or consequential) that result from the use, or the inability to use, this or any Novo Nordisk site, or any materials or functions of any such site. This condition applies even if we have been advised of the possibility that such damage might occur. By using this site, you agree that our liability for any such damages, losses, or causes of action, can not exceed the amount paid by you for accessing any Novo Nordisk website. Even if the damages result from negligence on our part, this limit on our liability still applies.

INTELLECTUAL PROPERTY All trademarks, service marks and trade names are proprietary to Novo Nordisk, its parent company or its affiliates. No material from any Novo Nordisk site owned, operated, licensed, or controlled by us or our affiliates or parent company may be copied reproduced, republished, uploaded, posted, transmitted, or distributed, in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, and you may forward pages from the site to your friends using the "E-mail a Friend" function. However, if you download materials or forward pages from this site, you must (i) not alter any copyrights or other proprietary notices, (ii) make no modifications to the materials, (iii) you may not use the materials in a manner that suggests an association with any of our products, services or brands, and (iv) you may not download quantities of materials to a database that can be used to avoid future downloads from any Novo Nordisk site. For purposes of these terms, the use of any such material on any other website or computer environment is prohibited and exceeds your authorized use.

Additional terms of use may apply to specific sections of the Novo Nordisk website. Please review all posted Terms of Use regularly.

These Terms of Use are effective as of February 2012.